Jira

Jira - Cloud

You'll need the following pieces of information to connect your Jira cloud account.

1. API Token: Follow these instructions (opens in a new tab) to generate a PAT.
2. Email: The email of the user for which is used for generating the API Token.
3. Sub Domain: The subdomain of the jira. For eg: hatica incase Jira url is https://hatica.atlassian.net.

Follow the following steps to setup the connection:

1. Navigate to Connectors Page (opens in a new tab) and select Jira.
   
   
2. Enter the information gathered earlier in the form and click Connect.
   
   
3. Our system will verify the token and sync will begin.

Ensuring Jira Issue-PR linkage

We rely on issue development data for linking issues to PRs. So we have to ensure that user used for authenticating the Jira Server on Hatica app has access to the development data. Follow following steps to provide access:

1. Go to any issue in your Jira instance.
2. Look for the development section in the issue.
   
   
3. Click on pull request. If you are able to see the PRs linked to the issue, then you are all good to go no further steps required. If not, then you need to give access to the user.
   
   
4. To give access to the user, click on the Bitbucket (incase of Bitbucket application link).
   
   
5. You will be redirected to Bitbucket and will ask you to authenticate jira for the same. Click Allow to give access to the user.
   
   
6. You should be able to view the PRs linked to the issue.

Jira - Server

You'll need the following pieces of information to connect your Jira cloud account.

1. API Token: Follow these instructions (opens in a new tab) to generate a PAT.
2. Domain: Where your hosted version of Jira instance. If it’s hosted behind a fire please whitelist our ip addresses mentionned here.

Follow the following steps to setup the connection:

1. Navigate to Connectors Page (opens in a new tab) and select Jira Server.
   
   
2. Enter the information gathered earlier in the form and click Connect.
   
   
3. Our system will verify the token and sync will begin.

Ensuring Jira Issue-PR linkage

We rely on issue development data for linking issues to PRs. So we have to ensure that user used for authenticating the Jira Server on Hatica app has access to the development data. Follow following steps to provide access:

1. Go to any issue in your Jira server instance.
2. Look for the development section in the issue.
   
   
3. Click on pull request. If you are able to see the PRs linked to the issue, then you are all good to go no further steps are required. If not, then you need to give access to the user.
   
   
4. To give access to the user, click on the Bitbucket (in the case of Bitbucket application link).
   
   
5. You will be redirected to Bitbucket which will ask you to authenticate Jira for the same. Click Allow to give access to the user.
   
   
6. You should be able to view the PRs linked to the issue.